Friday, October 18, 2013

DANA ASSURES TOTAL COMMITMENT TO AUDIT PROCESS, SENDS APOLOGY LETTER TO GUESTS


Following the FG directive to stop operations, Dana Air writes an apology letter to its esteemed customers and promises safe flying henceforth.
The fear of FG seems to be the beginning of wisdom. *winks*
See Letter after the cut...

TO OUR ESTEEMED GUESTS

APOLOGY FOR INTERRUPTION IN FLIGHT SERVICES

We wish to express our sincere apologies for the interruption in our flight services due to a directive by the Nigerian Civil Aviation Authority (NCAA) on Sunday, October 6, 2012.
The action, we have been informed, is to allow the regulatory agency to conduct an operational audit of all airlines operating locally by external consultants, and Dana Air is the first airline to be so audited.
We regret all inconveniences caused as a result of this interruption and we would like to assure you of our total commitment to the process and full cooperation with the authorities.
At Dana Air, the safety and comfort of our guests and crew is a major priority and we would continue to adhere strictly to all local and international safety regulations in the delivery of our world class air transport services.

Signed
Management.

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